Your Personal Injury Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or communicate with us via SMS or other channels.
Summary: We collect information you provide to evaluate your personal injury case. We use your phone number only to communicate about your case inquiry. We never sell your personal information to third parties. You can opt out of SMS at any time by replying STOP.
1. Information We Collect
- Contact Information: Name, email address, phone number, and mailing address
- Case Information: Details about your accident, injuries, and circumstances you choose to share
- Communication Records: Records of your SMS/text message exchanges with us
- Usage Data: IP address, browser type, pages visited, and other technical data
2. How We Collect Information
- When you fill out a contact or intake form on our website
- When you voluntarily provide your phone number and consent to receive SMS
- When you respond to our text messages or other outreach
- Automatically through cookies and tracking technologies on our website
3. SMS / Text Message Communications
SMS Consent & Opt-In
By providing your mobile phone number through our website forms or intake process, you expressly consent to receive text messages (SMS) from Your Personal Injury Solutions related to your case inquiry. Messages may include case qualification questions, follow-up communications, and appointment reminders.
Message frequency: Varies depending on your inquiry and case status.
Message & data rates: Standard rates may apply depending on your carrier and plan.
To opt out: Reply STOP to any text message at any time. You will receive a final confirmation, and no further SMS will be sent.
For help: Reply HELP or contact us at [email protected].
We do not share your phone number or SMS consent with third parties for their own marketing purposes.
4. How We Use Your Information
- Evaluate your eligibility for a personal injury case consultation
- Connect you with a qualified personal injury attorney
- Communicate with you about your inquiry via SMS, phone, or email
- Improve our website and services
- Comply with applicable laws and regulations
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it in limited circumstances:
- Legal Partners: With affiliated personal injury attorneys for evaluating and handling your case, with your knowledge and consent
- Service Providers: With trusted vendors who assist in operating our website and communications (CRM platforms, SMS providers), contractually obligated to keep your data confidential
- Legal Requirements: When required by law, court order, or government regulation
6. Data Retention
We retain your personal information as long as necessary to fulfill the purposes described, or as required by law. We will delete your information upon request within a reasonable timeframe.
7. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience and analyze traffic. You may disable cookies through your browser settings.
8. Your Rights and Choices
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out of SMS: Reply STOP to any text message at any time
- Opt-Out of Marketing: Contact us directly to opt out of marketing communications
9. Security
We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with a revised Last Updated date. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
- Business: Your Personal Injury Solutions
- Website: go.yourpersonalinjurysolutions.com
- Email: [email protected]